When it comes to repairing a broken appliance, it’s important for your tech to diagnose the problem correctly. When calling us to schedule a service call, you can help us by providing the information about what happened with your appliance that needs repair, and we can get in and out of your home much faster.
Sometimes, when a range or cooktop needs repair, the customer tried resetting the controls. If you have made any changes to your broken range or other than that needs repair, it is important to tell the tech what you have done, so they do not overlook anything.
Of course, any information that you can provide in connection with the problem in the broken appliance will be helpful and appreciated.